Privacy Policy

Pharmaesthetics do Brasil - Indústria de Medicamentos Ltda.

Last updated: 01/08/2025

Welcome to the website of Pharmaesthetics do Brasil - Indústria de Medicamentos Ltda. ("Pharmaesthetics"), registered with the CNPJ/MF under No. 27.711.659/0001-02, hereinafter referred to as the "Company". This term governs the use of the address https://pharmaesthetics.com.br/ and its related services ("Site"), as well as informs about how we treat users' personal data, in accordance with the General Data Protection Law (LGPD), Law No. 13,709/2018, and other applicable legislation.

1. Acceptance of Terms

1.1 Use of this service depends on acceptance of the associated terms and policies. The user must read, understand and agree to all the conditions set out in the Terms of Use, undertaking to follow them. By using the service, the user confirms their clear and unequivocal agreement with the content of these Terms of Use and will be legally bound to comply with all the conditions described.

1.2 If you disagree with any provision, we recommend that you immediately stop accessing and using the Site.

2. Use of the website

2.1. The website is intended to disseminate Pharmaesthetics' institutional information, information on medicines, products, services, educational content and other relevant initiatives.

2.2 You may not use the Site for any purpose that is unlawful, abusive, discriminatory or harmful to the Company, other users or third parties.

2.3 Access to certain areas, contents or functionalities may be restricted, at the Company's sole discretion, through registration, authentication or other specific conditions.

3. Intellectual property

All content on the Site (including texts, images, illustrations, logos, brands, videos, sounds, databases, source codes and technologies) belongs exclusively to Pharmaesthetics or has been licensed to the Company, and is protected by copyright, trademarks, patents and other applicable legislation. It is forbidden to copy, reproduce, adapt, modify, publish, transmit, sell, distribute or commercially exploit any content of the Site, in whole or in part, without the express and formal consent of the Company.

4. Responsibilities and Limitations

4.1. Pharmaesthetics undertakes to keep the content of the Website correct, up-to-date and complete, but does not guarantee freedom from errors, inaccuracies, interruptions, viruses, technical faults or any unavailability.

4.2. The content of the Site is for informational purposes only and does not, under any circumstances, replace medical, pharmaceutical or specialized technical advice.

4.3 The Company shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of the use or inability to use the Site, including loss of data, profits or business interruption.

4.4 Links to third-party websites are provided for the convenience of the user.

4.5. Pharmaesthetics is not responsible for the content, policies, privacy practices or services of such third parties.

5. Privacy and Personal Data Protection

5.1 Data Collection - We collect personal data limited to the minimum necessary for the following purposes:

1. Answering contact requests and sending information to the user.
2. Comply with legal and regulatory obligations.
3. To improve the browsing experience, carry out statistical analysis and evaluate the performance of the Site.

5.1.1 Categories of data may include: name, e-mail address, telephone number, company, position, city, browsing data (cookies, IP address), contact information and any additional information submitted voluntarily.

5.2 Use and Sharing - The data collected is used exclusively for the purposes set out in this Agreement, including:

1. Answering contact requests;
2. Continuous improvement of the browsing experience and analysis of site performance;
3. Carrying out statistical and profiling analyses to improve products, services, campaigns and content;
4. Compliance with legal and regulatory obligations.

5.2.1 Data sharing may occur in the following cases:

1. Service Providers: Contracted companies that support the operation, maintenance, security, hosting, development and improvement of the Site, as well as companies responsible for marketing actions, always under a confidentiality agreement and exclusively for the purposes described herein.
2. Commercial Partners and Financial Institutions: When necessary to enable quotations, commercial proposals, credit analysis or other demands expressly requested by the user.
3. Anti-Fraud: Sharing with specialized partners for the purposes of fraud prevention and detection.
4. Public Authorities: When required by law, by court decision, or at the request of competent authorities.
5. Pharmaesthetics Group companies: The data may be shared with other companies that are part of the Pharmaesthetics economic group, always respecting the applicable legislation and the rights of the data subjects.

5.2.2 Partners and service providers who have access to personal data must observe confidentiality and adequate protection of the information, and may not use it for purposes other than those provided for herein.

5.3 Storage and Security - We adopt technical and administrative information security measures compatible with market standards to protect personal data against unauthorized access, loss, alteration, disclosure or destruction. Data is stored on secure servers, which may be located in Brazil or abroad, in compliance with international data transfer requirements laid down by law.

5.4 Rights of Data Subjects (Access, Rectification, Cancellation and Opposition) - Data subjects may, at any time, request the Company:

1. Confirmation of the existence of treatment;
2. Access to processed data;
3. Correction of incomplete, inaccurate or outdated data;
4. Anonymization, blocking or deletion of data that is unnecessary, excessive or processed in breach of the law;
5. Data portability to another provider, if applicable;
6. Deletion of personal data, except in legal cases;
7. Information on sharing and responsibilities;
8. Revocation of consent, where applicable.

5.4.1 Requests can be made directly to the Data Protection Officer (DPO) - see contact in section 8.

5.5 Cookies and Browsing Technologies - We use cookies and similar technologies to enhance the browsing experience, remember preferences, perform aggregate analysis of Site usage and deliver relevant content. The user can disable cookies in the browser settings, aware that certain functionalities may be unavailable.

6. Communication and Marketing

We may use the contact details provided by the user to send information, newsletters, institutional or promotional communications, always respecting the opt-in and opt-out options. We do not send unsolicited communications without a legal basis or prior consent.

6.1 The situations in which the processing of personal data is based on the legitimate interest of the Company have been previously assessed in order to ensure that they do not override the fundamental rights and freedoms of the data subjects.

7. Changes to these Terms

We reserve the right to change these Terms of Use and Privacy Policy at any time in order to comply with the law, improve our practices or for strategic reasons. Periodic review of the document is recommended; substantial changes will be prominently communicated.

8. Data Protection Officer (DPO) contact details

For questions, requests for rights, complaints or clarifications on privacy and data protection, please contact the Data Protection Officer (DPO):

E-mail: [Fill in official DPO e-mail]

Address: [Fill in physical address, if desired]

9. Forum

The jurisdiction of the District of Curitiba/PR is hereby elected, with waiver of any other jurisdiction, however privileged, to settle any questions arising from these Terms.

10. Tacit Consent

By continuing to browse the Site, you agree to these Terms of Use and Privacy Policy.

SUMMARY TABLE - PROCESSING OF PERSONAL DATA